Getting Started With WHMcPanel

Hello, thank you for choosing to host with us! This is a quick guide to getting started. We suggest everyone read this in order to get the best out of your hosting. We are passionate about hosting and are proud of our services' quality and the level of support we provide, so if there's anything you need - by all means, tell us that.

If you have completed the registration, then now, you must have an email for your new account information. This email contains login details to access your website and control panel (known as cPanel). Please note that your customer area is different from the cPanel control panel. Your customer area is dedicated to billing and support management, while the cPanel control panel manages All aspects of your site. Each hosting account you purchase would have a new cPanel control panel.

Your Client Area

https://whmcpanel.com/account/clientarea.php. Your client area can be accessed by going to once you log into your customer area.

You can manage your invoices, domain names, hosting accounts, and support requests.

To sign in to this area, use your email address and password you chose while registering.

IT will also be sent to you in an email titled "Hello."

You can find specific help about using the client area in the help center. Help center.

cPanel Control Panel

The cPanel control panel is where you can manage your website, everything from email address to files.

cPanel sign-in is different from signing in to your hosting account.

You can find login details in the New Account Information email. It will look like this:

• cPanel Address: www.your-domain.com/cpanel

• Username: x0x0x0x0x

• Password: x0x0x0x0x

Your cPanel is like many options, you probably won't need a lot of them, but they exist if you like.

The guide will cover the basics of getting a start-up and the basics of getting your site online.

Your Domain Name

If you buy your domain name from us

If you buy your domain name from us, it would automatically be registered and setup for you, so it works with your hosting. It domains may take a few hours to activate and update domains on the world wide web, so please be patient because your domain name doesn't work once you submit your request.

If you choose to move your domain name

If you are transferring your domain name, it can take a little longer and require some action.

For other domains (.com, .net, .org etc)

During check-out, you must have provided the EPP authorization key from your registrar. If not, you need to contact us with this to start moving your domain. When you do this, you need to wait until you receive an email asking you to allow the domain name license to be transferred to us. Transportation can take up to 10 days but it is usually faster.

Please make sure to follow the link to the transfer authorization;

Please also make sure that the domain is open when your current registrar.

If you wish to change your DNS records

Or Name Servers only

Our name servers are below. Once the change is made, you may need to wait several hours for the change to be published. If your registrar has only two domains for name servers, just use ns1 and ns2. Just enter IP addresses in parentheses if your registrar has an IP address box next to the name server box. Otherwise, these can be ignored.

ns1.enixns.com (91.233.160.2)

ns2.enixns.com (91.233.161.2)

ns3.enixns.com (91.233.162.2)

ns4.enixns.com (91.233.163.2)

If you want to change A records for your sites only and not your name servers, you can find the IP address for A records in your New Account Information email.

How domain names work in cPanel

Your cPanel account has one "master domain", which you have registered with. Depending on the plan you have chosen, you can add more domain names later, known as "additional domains," and information about this can be found in the Help Center article: Add Domains.

If you want to test your website before your domain indicates that you are hosting us, you can do so by modifying your computer hostess file using your host IP. You can find your IP address in the new account information welcome email. Just follow this guide here to set up your hosts' file:

Testing with the Hosts / Uploading your Website / FileCreating

There are 4 main ways to create your site, namely:

1 - Use the site builder

2 - Install ready-made software such as WordPress or Joomla

3 - Download your site from desktop software like Apple iWeb or Dreamweaver

4 - Download HTML or PHP files via FTP

Install software with one click

If you want to install popular software like WordPress, Joomla, and Magento, you can do this quickly and easily with one-click software installations in cPanel. You can choose from hundreds of different programs. To do this, just log in to cPanel and find the "Softaculous" code in the "Software/Services" section. Follow the on-screen instructions to install any software you need.

Important tip - If you want to install a program in the main "root" of your domain, leave the "Guide/Installation Folder" box blank when installing the software.

For a walkthrough on installing software via Softaculous, see the Help Centre article Softaculous.

Uploading your site from desktop software

You may have created your site in a program like Dreamweaver or Apple iWeb. Although the software is different, they all use FTP (FTP) to download your website, so the settings are the same for everyone. All settings can be found in the welcome email "New Account Information." Please check section 4, "Download Your Site via FTP" below for the FTP details you need.

Download your site via FTP

• If you download your site manually via FTP, the details will be as follows.

• Please make sure to upload your files in a folder public_html;

• Server address/remote FILE TRANSFER PROTOCOL: The IP address of the server or your domain name can be (if your domain is already active)

• Username: CPanel/FTP username as mentioned in your new account information email

• Password: CPanel/FTP password as mentioned in new account information email

• Remote Folder/ Track: public_html /

How to upload your site using FTP For an in-depth guide on using FTP, see the help center article.

Create email accounts

You can create e-mail accounts in cPanel under the "E-mail accounts" section. Email accounts, which can be accessed through all desktop programs such as Mac Mail, Microsoft Outlook, mobile devices such as BlackBerry, Android, iPhone, and, as well as webmail, can be created. Email can be synchronized between all devices.

To help set up email accounts and programs, please check the email accounts section of the help center.

Daily Backups

We take a daily backup of your site and keep daily backups for 14 days, which means you can restore any file from any day during the last 14 days. We also keep footage for 6 × 1 month, so you can go straight back for 6 months if you need it. You can access your backups under the "R1Soft Backups" option in cPanel, or simply ask us to restore a backup for you.

Common Problems

I can not log in to the client area

Please see the help center article: here.

I can't load cPanel

Please see the help center article: here.

I can't log in to cPanel.

Please see the help center article: here.

I've been blocked from the server.

Please see the help center article: here.

Getting Help

We have made a special effort to put as much useful assistance information as possible in this support center, but if you find something that has not been covered, send us a support request through your client area, and we will also be pleased to help.